Support FAQ

Frequently Asked Questions

I just purchased my package, how long will it take to process?

Due to processing limitations, it may take up to 20 minutes to receive your package. You can try to log out and log back in once if your package has still not been received.


What payment gateways do you accept?

We support dozens of payment gateways. For a full list, please continue to the checkout page.


Can you add {insert payment gateway here} for purchasing items?

All of our payments are processed with a third-party provider. We do not have control over which gateways are available.


Need any questions answered before checkout? Waited more than 20 minutes but your package still has not arrived? Ask the community/staff on Discord, or for payment support, you can directly contact acbf3d85ed94bb0c380dd34341394d91a037f399.png.

Click here to join our server Discord.